Service jobs and scheduling

From the customer's call to the signed report, paper-free.

Every request becomes a work order, scheduled in seconds for the right technician, carried out on their phone and validated by the office before invoicing.

The week's schedule by technician

Requests and priorities

Channel, urgency, equipment concerned and response time calculated from the contract.

Visual schedule

By technician, over the day or the week; drag and drop, with conflicts and working hours flagged.

On-call

On-call rotas by branch; the technician on call receives the urgent breakdowns.

Job templates

Tasks, checklists, expected readings and planned items by type of work.

Reports

Findings, recommendations, photos and signature; validated by the office, sent to the customer as a PDF.

Timesheets

Time clocked on the phone, corrections tracked, week approved by a manager.

Other modules

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